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Join the frontline of Customer Success
InTouch is a community of Customer Support, Back Office and Quality Assurance professionals. With the power of advanced technologies, our agents become clients’ wizards, swiftly and effectively ensuring service quality across all channels.
- Vibrant Community
- Talent Recruiting
Vibrant Community
At InTouch, we're not just colleagues; we're a close-knit community.
Talent Recruiting
Seeking individuals who are driven, innovative, and ready to make a difference.
About Us
Shape the Future of Customer Care Solutions
If you have a zeal for transforming client experiences, whether through meticulous problem solving, client relationship building or quality monitoring, at InTouch you’ll find yourself evolving in a stimulating and friendly environment.
We are committed to making customer care simple, flexible, and effective for businesses worldwide.
Clients rely on us to elevate their sales performance and provide end-users support that is 100% human and instant.
Through diligent documentation and insightful reporting, we highlight areas for improvement, driving businesses towards ever-higher standards of quality and service.
Our Services to Deliver Exceptional Customer Experiences
Live Customer Support
Provide real-time assistance, making businesses accessible anytime, enhancing customer trust and satisfaction.
Quality Assurance
Help enhance customer satisfaction, by guaranteeing that products or services are of high quality and adhere to regulatory standards.
Back Office Support
Streamline operations behind the scenes for efficient and seamless customer interactions.
Over the years, we’ve seen countless examples of how our services have helped clients improve their performance in both the short and long term. Central to our achievements is our team — the heart of InTouch. It is the expertise, commitment, and passion that transform our vision into reality, making exceptional customer service not just a goal, but a standard.
Why Choose Us
InTouch Services provides a wide range of opportunities for professional growth in a dynamic, global, friendly and goal-oriented environment.
Various Opportunities
At InTouch, opportunities in customer support, quality control, back office and risk management await. Our diverse environment is the perfect breeding ground for professional development and career progression.
Growing and Aspiring Company
By becoming part of the InTouch family, you're stepping into a narrative of growth and ambition. We are in constant pursuit of passionate talent ready to make a significant impact.
Remote Work
We prioritize a balanced approach to work, offering remote policy that cater to modern lifestyles. This modern policy allows you to maintain productivity and satisfaction on your own terms.
Community Support
We offer comprehensive support and training to new employees, regardless of their level of experience. Our goal is to create a welcoming environment where every team member feels supported to contribute their best work.
Varied Clientele
Working with InTouch means collaborating with some of the most exciting brands, enhancing your experience and professional network.
Innovative Tools
Our commitment to providing our team with the latest tools and resources enhances efficiency, creativity, and service quality, ensuring you have everything you need to succeed in your field.
